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This Cybersecurity Awareness Month, let’s promote an accurate understanding of zero trust
Kyle Fiehler, Sr. Transformation Analyst, Zscaler
Cybersecurity Awareness Month is a time for CXOs to reconsider how they create cultures of security across their organizations. For many, that entails preaching to end users the security benefits of MFA, phishing awareness, and using only sanctioned applications for company business.

For many CXOs, though, education must be aimed up and across the organizational ladder. Unfortunately, when it comes to zero trust architecture, some vendors who fear disruption have intentionally muddied the waters of what it truly entails. Zscaler EVP Kavitha Mariappan seeks to clear up misconceptions surrounding zero trust in hopes CXOs can do the same for their boards and senior leaders. (Hint: It doesn’t involve VPNs or lifting-and-shifting firewalls to the cloud.)

This month’s featured CXO Janet Heins of ChenMed, a Global Top CISO, knows that true zero trust security offers unmatched visibility over IT environments when it’s sitting inline.

Innovative IT and security leaders like Janet will be speaking at Zscaler CXO REvolutionaries events all year long. Be sure to save the dates for upcoming CXO Exchanges in Valencia, Spain, and Lisbon, Portugal. Also, don't forget to mark your calendars for our Women in IT & Security CXO Summit in Boca Raton, Florida on January 22-23.
 
From the Office of the CISO:
Shipping zero trust to global ports
Heng Mok, CISO in Residence, Zscaler
In late 2023, a breach forced Australia’s port operators to disconnect from the internet, taking key operational technologies like cranes and access gates offline. In March, U.S. officials discovered unanticipated communications equipment built into widely-used, Chinese-made cranes. Then, in late July, a group of security researchers identified a campaign by an allegedly state-sponsored hacking group targeting maritime infrastructure on the Indian Ocean and Mediterranean Sea.

Given ports’ strategic importance, ability to snarl the global economy, and tendency to be targeted by geopolitical rivals, governments and private corporations must step up efforts to secure their IT infrastructure, especially IoT and OT devices. Events like the Suez Canal incident of 2021, which cost the global economy an estimated $14-$15 million per day, have hinted at the disruption an outage at even one major global port could cause.

How zero trust can help keep the world's ports online.
 
Editor's Picks & Events
CXO Exchanges are opportunities for Zscaler leaders to showcase the fruits of their day-to-day efforts for an audience of executive practitioners, with a special focus on how these advancements can move the needle for businesses. While we regret not being able to join current and future customer leaders in Miami last week, here’s what most excites me after our most recent Virtual CXO Exchange.
Get the key takeaways
Every enterprise knows the importance of extending seamless connectivity to customers and employees without compromising security. The objectives seem – and sometimes are – at odds with one another. Best practices are elusive, and leading organizations must forge their own paths to do it successfully. Generally speaking, we can divide digital transformation strategies into two groups: revolutionary and evolutionary.
Learn to balance your transformation tactics
After a decade in M&A consulting, I joined Zscaler as one of the newest members of the growing M&A/D Value Enablement team because the Zscaler platform is fundamentally changing the way M&A/D integrations and separations are executed. My belief is that it is only going to get bigger and better as innovations continue to deliver value.
What sets the platform apart when it comes to M&A/D?
Like death and taxes, the tradeoff between robust security and a seamless user experience has long been a challenge for organizations across industries. Stringent security measures are critical to protecting sensitive data and systems, yet they often come at the cost of user experience. On the other hand, prioritizing usability can open doors to security vulnerabilities, leaving organizations exposed to evolving cyber threats.
How to stop security teams from swinging between extremes
Today, organizations often rely on third-party vendors for critical services. While these partnerships are crucial for success, they also introduce security risks. A majority of companies still treat third-parties as employees for remote access for the sake of uniformity and simplicity. Third-party identities are provisioned using the same identity provider (IdP) as employees, typically in different identity groups with access reduced to a subset of resources.
Why this approach is fundamentally flawed today
At a time when cyberthreats are becoming more advanced and network infrastructure needs are increasing, it's not just important to use a zero trust approach to software-defined wide-area networks (SD-WAN). It's also essential. As connectivity keeps changing, those who use new solutions like zero trust (ZT) SD-WAN will be in the best position to succeed.
What sets the zero trust SD-WAN approach apart
 
Podcast Center
Tune in and zone out to stories of digital business and cybersecurity excellence from across our CXO community.
The CISO’s Gambit| Ep. 37
Factories face unique and seemingly insurmountable cybersecurity challenges in the increasingly digitalized landscape, but there is a light at the end of the tunnel where leaders can deliver reliable production, secure supply chains, and availability of products and services. Discover how zero trust fits in a world of operational tech, legacy processes, and methodologies like Six Sigma.
Listen now

The CIO Evolution | Ep. 42
Antonie Falco, Zscaler CTO-in-Residence based in Australia, shares insights into digital transformation success. While at NSW Health, the largest healthcare system in Australia, and one of the largest in the world, Falco and his team led a zero trust architecture initiative to improve user experience and security for 180,000 users. Discover what it takes to deliver a modern digital experience in healthcare and education.
Listen now

 
 
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Contact
Contact the Customer Experience &
Transformation Team: [email protected]





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