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People are always the point
Kyle Fiehler, Sr. Manager, CXO Thought Leadership, Zscaler
As experienced IT leaders like this month’s featured CXO Bruce Lee know, transformative initiatives are as much about people and process as they are about technology. Zscaler EVP, Customer & Transformation Kavitha Mariappan recently spoke to Cyber Magazine about the importance of explaining both the “what” and the “why” underpinning revolutionary changes in IT and security.

"The CXOs who execute successful digital transformations are not only brilliant technologists, they're also effective communicators who know how to tailor their messaging to diverse audiences,” she writes.

To better serve CXOs leading secure digital transformation, the Zscaler CXO Revolutionaries are proud to unveil a new website that reflects our commitment to providing accessible, actionable insights for our C-level customers. With streamlined functionality and a new podcast series (see below), it delivers maximum value for forward-thinging IT and security executives.

Of course, we’re always on the lookout for an opportunity to connect in person. Zscaler will be hosting CXO-exclusive events in Boca Raton, Fort Lauderdale, and Lisbon to kick off 2025 and we would love to see you there. For more information and to register, please visit our CXO Experiences page.

For those in the U.S., we wish you a happy Thanksgiving holiday.
 
From the CXO Advisor’s Corner:
How to win at cyber by influencing people
Greg Simpson, Zscaler CXO Advisor and Synchrony CTO (former)
Knowing you would like to implement zero trust and actually implementing it are two different things. That's at least in part because zero trust is not a single solution one can install and walk away from. Rather, it's an approach to IT and security that emphasizes validating every connection, whether it’s user to app, app to app, or process to process. The advantages are clear though: a reduced attack surface; lateral movement across a network by attackers is prevented; and each and every access to any corporate resource is granted on a per-request basis.

In short: Never trust, always verify.

Many of the challenges associated with a large initiative like zero trust are not technical issues, but rather relate to driving change. There are significant interpersonal and organizational components to adopting this approach that must be carefully considered. Over the course of my career — most recently as chief technical officer (CTO) for GE and Synchrony Financial — I had the opportunity to work on many "big word projects," including AI, cloud, and of course, zero trust.

Get my top tips for ensuring you win at cyber by influencing key stakeholders
 
Editor's Picks & Events
Artificial intelligence is having a major impact on cybersecurity, both positively and negatively. While AI enables more sophisticated defenses against emerging threats, attackers also leverage it to create advanced exploits designed to evade traditional defenses. In this interview, Zscaler CEO Jay Chaudhry discusses the shifting cybersecurity landscape in the AI era, and how a zero trust architecture provides a more robust, context-aware security solution.
Read the Q&A with Zscaler CEO, Founder, and Chairman Jay Chaudhry
Cybersecurity today is an overly reactive industry, says Zscaler CISO in Residence Tony Fergusson. Too often we act like firefighters, rushing from blaze to blaze extinguishing flames hoping to keep the damage to a minimum, rather than fire suppression experts designing environments that refuse to burn. Just consider the litany of Detect & Respond technologies released over the past decade.
Evolving beyond reactive security
Enterprises transform network architectures to be more agile and better able to meet business goals. But transitioning your network to a cloud services model can be daunting. However, the cost of change is ultimately often less than the cost of maintaining the status quo. Sometimes, challenges are technical, but Zscaler CTO in Residence Pam Kubiatowski argues more significant transformation barriers are often overlooked.
Anticipating cultural resistance to zero trust
With cyberthreats rapidly increasing in sophistication, today’s CISOs cannot afford to stand alone. To outsmart some of the world’s most ingenious and nefarious criminals, we must pool our knowledge, blend our insights, and present a united front. Zscaler CISO in Residence Ben Corll explains how his more than 30 years in cybersecurity have demonstrated the benefits of timely intelligence, real-world insights, and a powerful industry-wide defense.
What to consider when considering joining an ISAC
Zscaler is hosting a number of opportunities for leading IT and security executives to meet for in-person experiences that facilitate relationship-building, best practice sharing, and the chance to interact directly with company leaders. Whether it's at an upcoming CXO Exchange or a bespoke event for women CXOs, we hope to see you soon.
Browse upcoming CXO Experiences
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CXO Voices Podcast | Season 1, Episode 1
In this premier episode, host Sam Curry, global VP and CISO in residence at Zscaler and guest Afsaan Kermani, VP of information technology at Akumin, explain what it takes to deliver zero-trust-based cybersecurity in healthcare and to protect sensitive patient data. From leading cultural shifts in IT to staying ahead of the cyber threat landscape and aligning with peer executives for risk management, the show is out of the gate with a tour-de-force interview that can inspire all CXOs.
Listen now

 
 
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Contact
Contact the Customer Experience &
Transformation Team: [email protected]





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