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Pinpoint Root Causes in Minutes: AI-Guided Troubleshooting with ZDX Copilot

  • Americas: February 26, 2026 / 11:00 AM PT
  • EMEA: March 3, 2026 / 10:00 AM BST
  • APAC: March 3, 2026 / 10:00 AM IST
About the webinar

In today's complex digital landscape, quickly identifying and resolving IT performance issues is crucial. Zscaler Digital Experience (ZDX) Copilot puts an AI-powered expert in the hands of every IT team member, making it possible to enable instant troubleshooting, empower your entire IT team, and accelerate the resolution of complex performance issues.

Powered by the Knowledge and Data Agent, ZDX Copilot, simplifies complex data exploration, delivers instant product knowledge, and guides through troubleshooting scenarios. Experienced Network Operations professionals achieve faster resolutions, and less experienced team members gain the confidence to pinpoint root causes and next steps. You’ll also hear firsthand success stories from a customer about the remarkable results they’ve achieved with ZDX.

Join us to see how ZDX Copilot turns every team member into an expert, reducing resolution times and improving overall IT operational efficiency.

You’ll learn how to:

  • Empower any IT team member to quickly troubleshoot complex user issues, from device, network, and application issues

  • Gain instant answers and product knowledge, helping you understand "why latency is high" or "how to configure Teams call quality"

  • Accelerate root cause analysis for performance disruptions across Wi-Fi, ISP, and applications

Speakers
speaker
Vikas Srivastava

Director, Technical Product Specialist
Zscaler

speaker
Javier Rodriguez Gonzalez

VP, Product Management
Zscaler