Hybrid working has made UCaaS apps such as Microsoft Teams very popular these days and enable your workers to be productive and collaborate from anywhere. But it is also very difficult to pinpoint the root cause when things go wrong with Teams performance. Are you relying on the vendor's CQM Dashboard or traditional monitoring tools and unable to understand what is causing performance degradation?

In this webinar, we will cover:

• The unique challenges while troubleshooting Microsoft Teams performance issues
• Why call quality data itself is not the only metric that you can rely on
• Quick introduction to Zscaler Digital Experience (ZDX)
• How ZDX overlays API data from CQM with inline monitoring data including Wi-Fi, networks, and device health
• Live demo and walk through showcasing how ZDX provides better visibility into Teams performance issues and live troubleshooting capabilities
• The unique metrics that Zscaler supports for UCaaS Apps such as Microsoft Teams and Zoom

Amit Patel,
Principal Product Specialist, ZDX
Zscaler