Zscaler Support Notification: Upcoming New Data Centers and Expansions

Zscaler Support Notification

Executive Summary

What	Upcoming Data Center Expansions
Action Required	Update your firewall policy configuration
Concerned Clouds	zscaler.net, zscloud.net, zscalertwo.net, zscalerthree.net, private.zscaler.com, zpatwo.net
Availability	May 31, 2026, or later

Details

Zscaler is expanding its global data center footprint and will soon offer services from expanded facilities at the following listed locations. These expanded facilities provide the following benefits:

A significant capacity increase, including IPSec VPNs
Seamless migration in the future because the IP addresses are portable and Zscaler owned
Increased resiliency with multiple transit providers
Updated network design with state-of-the-art routers and switches

What are the new IP address ranges for these data centers?

Region	Location	CIDR	Notes
Americas	Montreal I	198.14.104.0/23	Expansion of existing data center
Americas	Seattle	198.14.106.0/23	Expansion of existing data center
Americas	Vancouver I	137.31.24.0/23	Expansion of existing data center
Americas	Vancouver I	137.31.26.0/23	Expansion of existing data center
EMEA	Amsterdam Il	137.31.28.0/23	Expansion of existing data center
EMEA	Amsterdam Il	137.31.30.0/23	Expansion of existing data center
EMEA	Zurich	137.31.20.0/23	Expansion of existing data center
EMEA	Zurich	137.31.22.0/23	Expansion of existing data center
APAC	Jakarta I	122.10.149.0/24	New RS* data center

*RS - Regional Surcharge (An additional subscription is required to use these data centers.)

What do I need to do?

You must update your firewall policy rules and any upstream Access Control Lists to allow the new IP address ranges before May 31, 2026.

For Private Access (ZPA), select your ZPA cloud and see the Zscaler Private Access Firewall Allowlist section.

When will the services be provisioned with these new IP address ranges?

The services through the new IP address ranges become available any time on or after the availability date noted in the Executive Summary table. You will also receive an advance notification via the Zscaler Trust Post. If you have not signed up to receive Trust Posts, you can subscribe to them here.

What if I have more questions?

If you have additional questions, contact Zscaler Support via the Support link in the ZIA Admin Portal or the Help menu in the Zscaler Admin Console.

Regards,

Zscaler Support Team

www.zscaler.com

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