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Will 2024 be our most transformative year yet?
Dan Ballmer, Senior Transformation Analyst, Zscaler
This year has been a wild and tumultuous ride for cybersecurity. Many businesses are being squeezed between escalating cyberattacks and emerging regulations. In the past year, we saw attacks exploiting the MoveIT vulnerability, hitting casinos, rocking identity providers, and targeting IoT/OT technology. The SEC passed new business reporting rules, elevating cybersecurity issues and concerns to the boardroom’s attention. High-profile cyber incidents led to one CISO receiving probation and another being charged with fraud and internal control failures. Large language models (LLMs) and AI largely dominated headlines for their potential benefits to cybersecurity and utility to threat actors.

With 2023 being such an active year, it’s reasonable to believe momentum will carry into 2024. Organizations currently planning to upgrade or transform their technical infrastructure should seize the opportunity to do so. With Australia recently joining the list of nations officially endorsing the zero trust model, 2024 may be a pinnacle year for digital transformation.

Whatever your plans, Zscaler and the CXO REvolutionaries wish you a prosperous, safe, and joyous new year. Please join some of our upcoming events and share your thoughts and experiences. As a global company, we do our best to reach out to all our customers by hosting executive gatherings worldwide.

The Women in IT & Security CXO Summit takes place in Palm Beach, Florida, January 5-6. Our Global IT Leadership Summit is happening in Mumbai, India, starting February 5. For our friends in EMEA, the CXO Exchange is happening in Amsterdam beginning March 26.

We hope to see you there!
 
From the Office of the CTO:
Cultivating a strong security culture
Syam Nair, CTO & EVP of Research & Development, Zscaler
The roles of CIO and CISO by nature are complex, adaptive, and evolving, as adversaries exploit new attack vectors, and the sun never rises on the same threat landscape two days in a row. Currently, cyber risk and strategy are in the spotlight, and leaders have to leverage their skills to cultivate a strong security culture and foster inclusive conversations on cybersecurity throughout the organization.

At the Seattle CIO and CISO Executive Summit, Syam Nair, Chief Technology Officer and Executive Vice President of R&D at Zscaler, led a keynote presentation and discussion on “Cultivating a Strong Security Culture.” He shared how to drive the mindset and organizational changes needed to overcome inertia and accelerate transformation. The presentation to the Evanta community will also focus on strategies for navigating complex technologies like AI, automation, and generative AI to their full potential, and reducing security risks while driving greater productivity and simplicity with zero trust architecture.

Syam Nair on why technology and security leaders should focus on security culture.
 
Editor's Picks & Events
Zscaler's Women in IT & Security CXO Summit will convene some of the most influential women executives in the industry on January 23-24 in Palm Beach, Florida. These pioneers, thought leaders, and advocates will share executive development, leadership, and technical best practices for peers in a collaborative and supportive environment.
Learn more and register to attend
India's IT workforce forms the backbone of today’s digital transformation revolution. That’s why Zscaler is excited to convene leaders of this ascendent workforce for the Zscaler Global IT Leadership Summit in Mumbai with the theme "Unlocking the Power of India’s Digital Future with Zscaler Security Cloud" on 5-6 February.
Learn more and register to attend
Imagine your organization’s artificial intelligence (AI) strategy as riding a descending escalator; standing still means falling behind. Adversaries are infamously early adopters of new technologies, so constant effort is required to keep up. If AI integration is forced, how can companies deploy it responsibly?
Key questions about AI’s impact on strategy
Amid today’s digitized business environment and treacherous threat landscape, the need for cyber risk awareness and oversight by boards and executive management is critical. But simply knowing about risk is not enough. Establishing an actionable framework for improving an organization’s cyber risk posture demands clearly defining roles and responsibilities.
How CISOs and boards tackle cyber risk in tandem
Have you heard the unsettling stories that have people from all walks of life worried about AI? A 24-year-old Asian MIT graduate asks AI to generate a professional headshot for her LinkedIn account. The technology lightens her skin and gives her eyes that are rounder and blue. ChatGPT writes a complimentary poem about president Biden, but refuses to do the same for former president Trump.
Who is AI meant to represent?
When the SEC charged SolarWinds CISO Tim Brown and his employer with fraud and internal control failure that led to the 2020 supply chain cyberattack, CISOs of public companies collectively shuddered. The expected skill and decision-making authority should prevent outcomes like that series of SEC complaints.
How CISOs can prepare themselves for increased scrutiny

Mark Twain, the distinguished American author, once wrote, “The kernel, the soul, let us go further and say the substance, the bulk, the actual and valuable material of all human utterances is plagiarism.” One hundred and twenty years later, Hollywood writers ended a strike where they claimed artificial intelligence was doing the same.
Tackling the thorny issue of data ownership in the AI era
 
Podcast Center
Tune in and zone out to stories of digital business and cybersecurity excellence from across our CXO community.
Cloudy with a Chance of Trust | Ep. 48
Without digital tools there would be no business. We depend on popular collaboration apps like Slack, Teams, and Zoom to be up and running smoothly all the time, otherwise employee frustration mounts and productivity plummets. That's why effective digital experience monitoring is a must.
Listen now

The CIO Evolution | Ep. 26
The business need for board members to understand cyber risks has never been greater. Listen to this panel discussion featuring Andy Brown–a member of Zscaler's board of directors since October 2015 and CEO of Sand Hill East, and Sam Curry, VP & CISO in Residence at Zscaler, to learn how to effectively lead cyber risk at your organization.
Listen now

 
 
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Contact
Contact the Customer Experience &
Transformation Team: [email protected]





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